New Booking System

At Rocket, we are always working on new ways to improve the user experience at our holiday camps, we are always thinking of new games and holiday club activities. However, this autumn we have been making big changes which will help you, the parents! These are in two main ways…

If you are not a new customer or have already made a booking with the new system, please proceed to the booking system here. This page is primarily to help existing customers understand the transition and change of times.

New start and finish times for the day

Firstly, we are changing our operating times to better suit more parents and more closely match school days. Please know that our earliest possible start time of 8:15am and latest possible finish time of 5pm will stay the same. But the main part of the day will now run from 9am until 3:30pm (instead of 9:30-4). So, the day now looks like

•  Early Drop Off – 8:15am-9am
• Normal Day – 9am-3:30pm
• Late Pick Up – 3:30pm-5pm

•  Edit your existing bookings – You now have the ability to edit your own bookings by yourself! You can cancel or swap sessions, up to 5 days before a camp starts, all directly within your account login area. (Same cancellation policy applies; any requests after 5 days must be emailed)
• Automatic Early Bird Discounts – No need to enter or remember codes, just go and book!
• Increased safeguarding – Our new system allows parents to sign out by typing in the pin themselves, rather than saying it out loud, where others might be able to overhear. Please note that this system will automatically choose pick up pins, rather than them being self-chosen.
• Improved childcare vouchers and alternative payment methods – If you book via CGPS, this system works better and splits the amount you owe at checkout. If you use Universal Credit, invoices are generated automatically for you, so no need to ask! We also know that TFC users will soon be able to pay with their government account at checkout automatically, which is coming in 2026!
• Spread the cost of bookings – Would you rather spread that booking out over a few months? We know many people need to book large amounts for the summer or Easter, planning those payments can be hard! Well, now you can book lots of dates months ahead, and spread out those costs over time, all set up on the website, and your card will be charged over the following months.
• A quicker, easier sign out and in process – The new system has a much better user experience for our holiday club leaders, which means they can sign in and out children much quicker, which speeds up your process and reduces queues during peak times.
• A reliable booking system – We are sure this new system will work much better, both for parents and for us.